Lembu99 Terms & Conditions – A Complete Guide to Using Malaysia's Online Betting Platform

Welcome to lembu99, an online betting platform operating under the domain lembu99.xyz. These terms and conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and the management of lembu99 ("Company", "we", "us").

These Terms take effect from the date of your account registration and remain applicable for as long as your account is active. Continued use of the lembu99 platform after any changes to these Terms have been published will be considered your acceptance of those changes.

This Terms document should be read together with the Privacy Policy and Responsible Gaming Policy lembu99, which forms part of the overall agreement between you and us.

The lembu99 platform is restricted to individuals who meet the following eligibility criteria. You are solely responsible for ensuring you satisfy all of these requirements before registering:

2.1 Age Requirement

You must be 18 years and above to use the lembu99 platform. This is an absolute requirement with no exceptions under any circumstances. We take the protection of minors seriously — any account suspected of belonging to an individual under the minimum age will be suspended immediately pending investigation.

2.2 Geographic Location

The lembu99 platform is intended for players residing in Malaysia. Users from countries where online gambling is fully prohibited are required not to use our platform. You are responsible for complying with the local laws of your own country.

2.3 Other Eligibility Requirements

• You must have an active Malaysian phone number for verification purposes.
• You are not currently under a self-exclusion period or ban from any gambling platform.
• You are not acting as an agent, representative, or on behalf of any third party.
• You are a real individual (not a company, bot or automated entity).

Each user is only permitted to have one (1) active account at lembu99. Multiple account registrations are strictly prohibited and may result in the closure of all associated accounts along with the forfeiture of all balances and bonuses.

3.1 Registration Information

During registration, you are required to provide accurate, complete and up-to-date information, including your full name as per your identity card, an active Malaysian phone number and any other details required for identity verification. lembu99 reserves the right to request additional identity verification documents at any time.

3.2 Password Security

You are solely responsible for keeping your account password confidential. Do not share your password with anyone. lembu99 recommends using a strong password (a combination of uppercase letters, lowercase letters, numbers and symbols) and enabling two-factor authentication (2FA) for added security.

3.3 Account Verification (KYC)

Lembu99 reserves the right to request identity verification (Know Your Customer / KYC) at any time, particularly before processing withdrawals exceeding RM 5,000. The KYC process requires a copy of a valid national ID card or passport. Failure to complete KYC within the stipulated timeframe may result in a temporary suspension of withdrawal capability.

All financial transactions on lembu99 are processed exclusively through approved Malaysian digital payment methods. lembu99 does not accept cash or international bank transfers.

4.1 Deposit Methods

Accepted deposit methods at lembu99 are as follows:

• Touch 'n Go eWallet – instant deposit
• GrabPay – instant deposit
• Boost – instant deposit
• ShopeePay – instant deposit
• DuitNow – instant deposit
• FPX (Maybank2u, CIMB Clicks, RHB Online & others) – deposits processed within 5 minutes

Minimum deposit is RM 10 and maximum deposit limits depend on the limits set by your chosen payment method. lembu99 does not charge any hidden fees for deposits.

4.2 Withdrawal Terms

Withdrawals from your lembu99 account are subject to the following conditions:

• The minimum withdrawal amount is RM 30 per request.
• The maximum daily withdrawal limit is RM 50,000 (subject to your VIP status).
• Withdrawals are only processed to the same payment method used for deposit or to a method registered under your own name.
• If an active bonus is present in your account, the applicable rollover requirement must be met before any withdrawal can be processed.
• Lembu99 processes withdrawals to e-wallets within 5 to 15 minutes. Withdrawals to bank accounts via FPX take between 15 minutes and 1 hour, depending on your bank.

All bonuses and promotions offered by lembu99 are subject to their own specific terms. However, there are general conditions that apply to all bonus types on our platform.

5.1 Rollover Requirements

Rollover refers to the number of times the bonus amount (or the deposit plus bonus amount in certain cases) must be wagered before a withdrawal can be made. lembu99 bonus rollovers start as low as 10x and not exceeding 20x for any promotion we offer – among the fairest in the industry.

5.2 Rollover Calculation Example

5.3 General Bonus Rules

• Each player is entitled to one welcome bonus only.
• Bonuses cannot be transferred between accounts or to other players.
• Lembu99 reserves the right to void any bonus if there is evidence of abuse or fraud.
• Restricted betting or hedging strategies aimed at meeting rollover requirements without genuine risk are prohibited and may result in bonus forfeiture.
• All bonuses have a validity period as stated in the specific terms of the relevant promotion. Bonuses that are not used within the validity period will expire automatically.
• Some promotions have a maximum winnings cap on amounts withdrawable from that bonus. This limit will be clearly stated in the relevant promotion's terms.

All bets placed on the lembu99 platform – whether on Sports Betting, Live Casino, e-sports, poker, roulette, lottery, or live matches – are subject to the following general rules.

6.1 Sports Betting & Live Matches

• All displayed odds are in decimal format (e.g. 1.85).
• A bet is considered valid once you confirm the bet slip and the stake has been deducted from your balance.
• In the event of a postponed, cancelled, or relocated match, lembu99 reserves the right to void the bet and return the credits to your account.
• For in-play betting, odds may change at any time until your bet is confirmed by our system.
• The Cash Out feature is available on selected bets. The Cash Out value is calculated by our system based on the current state of the bet and the latest odds — lembu99's decision is final.

6.2 Casino Games & Lottery

• All games use an independently audited Random Number Generator (RNG) to ensure fairness.
• Winnings are credited instantly to your account balance once the game is complete.
• Lembu99 reserves the right to void payouts resulting from technical errors or bugs in the gaming system.
• For lottery games, drawn numbers are final and cannot be disputed.

6.3 Betting Limits

Minimum and maximum betting limits are set for each game type and may vary depending on the game category, table limits, and your VIP status. Current limits are displayed in the game interface before you place a bet.

Lembu99 is fully committed to responsible gaming. We believe that betting should be a form of entertainment enjoyed within reasonable limits – not something that causes financial stress or personal problems.

As a lembu99 platform member, you have access to the following responsible gambling tools within your account settings:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a maximum loss limit within a defined period.
• Session Time Limit: Set a daily playtime limit and receive reminders.
• Forced Break (Cool-Off): Take a break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Self-exclude from the platform for 6 months, 1 year, or permanently.

For more information about our responsible gaming programme, please visit the Responsible Gambling.

Lembu99 uses 256-bit SSL encryption to protect all data and transactions on our platform. The personal information you provide to us is processed and stored in accordance with Privacy Policy lembu99 in force.

8.1 Your Security Responsibilities

• Do not share your username or password with anyone.
• Log out of your account every time you finish using a shared device.
• Enable two-factor authentication (2FA) for added security.
• Notify lembu99 immediately if you suspect your account has been accessed without your authorisation.

8.2 lembu99's Responsibilities

Lembu99 will never ask for your account password via email, phone or any other communication channel. If you receive any communication claiming to be from lembu99 and requesting your password, please report it to our security team at support@lembu99.xyz immediately.

Lembu99 reserves the right to suspend or close any account that violates these Terms or engages in the following activities:

• Fraud, identity misrepresentation, or providing false information during registration or the KYC process.
• Use of automation software, bots, or any unfair method to gain an unauthorised advantage in games.
• Bonus abuse through conduct that violates promotional terms, including restricted wagering or improper hedging.
• Creating multiple accounts by the same individual.
• Money laundering or any other illicit financial activity.
• Abusive, threatening, or harassing behaviour directed at our customer support team.
• Any activity that violates applicable Malaysian law.

The lembu99 platform is provided "as-is" and lembu99 makes no warranties, express or implied, regarding the platform's continuous availability, accuracy or suitability for any particular purpose.

Lembu99 is not liable for:

• Losses arising from internet service disruptions or technical issues beyond our control.
• Losses arising from unauthorised access to your account as a result of your own negligence in safeguarding your password.
• Loss of profits, data, or opportunities alleged to arise from the use of or inability to use the lembu99 platform.
• Any loss that is an indirect or consequential result of using our platform.

Lembu99's maximum liability to you under any circumstances shall not exceed the total actual deposits you have made in the 30 days prior to the claim arising.

Lembu99 reserves the right to amend these Terms and Conditions at any time. Changes will take effect upon publication on the platform, and we will notify members via:

• In-platform notifications on lembu99 at least 7 days before changes take effect.
• Email to the address registered to your account (where applicable).
• Update the "Version" and "Effective" dates at the top of this document.

Your continued use of the lembu99 platform after the effective date of any changes constitutes your acceptance of the amended Terms. If you do not agree with the changes, you have the right to close your account and withdraw any eligible balance before the changes take effect.

If you have any questions, concerns or complaints regarding these Terms and Conditions, please contact the lembu99 team through the following channels:

For more serious complaints or those that cannot be resolved through standard support channels, you may submit a written complaint to lembu99 management by emailing with the subject line "Official Complaint – [Your Account Number]" to support@lembu99.xyz. We are committed to handling all complaints seriously and transparently.